ITIL Foundation Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52196-ITF

Regular Price: ₦40,000.00

Special Price ₦30,000.00

Our ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make their career in IT Service Management sector. The ITIL® Foundation certification course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business

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Key Features

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    24 hrs of High Quality e-Learning Content

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    160 Online Sample Questions

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    50 Chapter End Quizzes

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    30 PDUs offered

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    5 Downloadable Process Charts(Pdf)

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    Quick Guide Glossary

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    Video guidance from ITIL Expert Trainer

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    Project Life Cycle Graphics

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    ITIL® Foundation exam fee included

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    APMG,CSME,TUV,SUD approved Course-ware

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    4 ITIL Foundation Simulation Exam

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    ITIL Foundation Exam Preparation Guide

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    Real life Industry examples

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    5 Downloadable case studies(Pdf)

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    11 videos of Trainer assisted tips & tricks

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    Reinforcement Video

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    ITIL Expert trainer

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    High Pass Rate

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    Course Completion Certificate

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    Course Access Validity - 90 Days


Course Preview

ITIL® Foundation
  • What is this course about?

    ITIL is a globally recognized IT service management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management. The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices in IT Service Management and also in using IT as a tool for a business change and growth.

    Our ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make their career in IT Service Management sector. The ITIL® Foundation certification course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on Quality Management approach and standards apart from following a practical approach to IT Service Management.

  • Why is the certification most sought-after?

    Anyone looking for higher level certifications in IT Service Management will have to pass the ITIL® Foundation certification first. Since the training is not based on a specific technology, it is applicable in any IT organization. The ITIL® Foundation training offered by e-Training Institute will help professionals to understand and implement various best practices in IT Service Management and standards in Quality Management, for the growth of a business. This certification is one among the most sought-after certifications for the reasons given below:

    • An ITIL® Foundation certified professional can find suitable job opportunities in any IT organization
    • According to the salary survey conducted by Global Knowledge and Penton, ITIL® Foundation certification is listed among the 15 top-paying certifications in 2014
    • Deploying IT Service Management best practices and Quality Management standards help organizations to provide effective IT services, reduce costs, improve customer satisfaction, increase productivity and more
  • What learning benefits do you get from ETI?

    At the end of our ITIL® Foundation training, participants will be able to:

    • Explain the best practices of IT Service Management
    • Describe the Service Lifecycle
    • Identify key principles and models of ITIL® 2011
    • Define generic concepts in ITIL® 2011
    • Explain the purpose, objective and scope of service strategy, service design, service transition, service operations and Continual Service Improvement
    • Discuss the processes, roles and functions in ITIL® 2011
  • What are the career benefits of this course?

    Knowledge of ITIL® Foundation enables participants to understand the basic IT Service Management principles and practices. Given below are the major career benefits of this certification:

    • Open career avenues in IT service design and IT infrastructure management
    • ITIL® Foundation certified professionals are highly coveted by organizations for service strategy measures and Continual Service Improvement
    • Companies prefer IT Service Delivery and Support staff with ITIL® certification.
  • Who should do this course?
    • IT Professionals
    • Operations Managers
    • Service Delivery Professionals
    • Quality Analysts
    • Production Support Engineers
  • Why e-Training Institute?
    1. Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    4.  Boast of training facilitators who have expert years of experience 
    5. Flexible learning options & affordable prices
    6. Quality training content & certification guaranteed
    7. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate at first attempt

Exam & Certification

  • How do I become Certified in ITIL Foundation ?

    Aspirants can get certified in ITIL® Foundation from AXELOS by following the below processes:

    Step 1: Appear for ITIL® Foundation exam after completing the training.

    Step 2: Score 65% marks in 60 minutes [i.e. 26 answers out of 40 questions]

    Step 3: Earn two ITIL® credits on successful completion of ITIL® Foundation exam

    Note: Candidates appearing for the examination in a language other than their native language have a maximum of 75 minutes for the exam.

  • What are the projects covered to get certified and their benefits?

    To enhance understanding of the concepts, the course provides 5 downloadable case studies titled Benefits of Portfolio Service Management (for the IT services industry); SLA, OLA and UC Integration (for the telecommunications industry); Customer Satisfaction via Change Management (for the IT service industry); The Power of Event, Incident and Problem Management working together (for the IT industry) and The Impact of Continual Service Improvement (for the Internet industry) respectively.

  • What are the prerequisites for the certification?

    There is no defined eligibility criterion for ITIL foundation exam. Professionals, who require a basic understanding of the ITIL framework and are willing to enhance the quality of IT service management within an organization, can opt for ITIL foundation certification.


  • How do I enroll for the online training?

    You can enroll for this training through our website. Payment can be made using any of the following options:

    • Visa debit/credit card
    • Master Card
    • PayPal
    • Naira Mastercard

    Once the online payment is done, you will receive an e-mail notification within 24hrs.

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