ITSM Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52177-ITS

Regular Price: ₦45,000.00

Special Price ₦40,000.00

This ITSM certification training includes both online and classroom training that allows candidates to prepare for exam in the comfort of their own place and/or in a Classroom learning environment.

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Key Features

  • a

    9.5 Hrs of High Quality e-Learning content

  • a

    More than 200 topics covered

  • a

    ITSM Exam Fee Included

  • a

    Course Access Validity - 90 Days

  • a

    5 PDUs offered

  • a

    2 ITSM Simulation Exams

  • a

    Course Completion Certificate


Course Preview

  • What is this course about?

    The ITSM certification training focuses on the management of the IT services like planning, delivery and support to improve customer service. The certification demonstrates the professional’s ability to align business strategy to information technology.

    ETI ITSM certification training includes both online and classroom training that allows candidates to prepare for exam in the comfort of their own place and/or in a Classroom learning environment.

  • Why is the certification most sought-after?

    ITSM is one of the most popular certifications for IT professionals. This certification helps professionals in improving the quality performance and project delivery rate of the company. ITSM enables organizations to:

    • Improve quality of service
    • Increase customer satisfaction
    • Decrease operating costs
    • Improve profit margins
    • Improve product cycle time
  • What learning benefits do you get from E Training Institute’s training?

    After completing this course, you will be able to:

    • Describe business relationship management
    • Discuss supplier management and their relationship with other processes
    • Explain resolution processes such as Incident & service request management
    • Define control processes
  • What are the career benefits in-store for you?

    The demand for certified professionals in ITSM is growing enormously in the global market. Certified professionals can expect different roles such as Development engineer, Consultant, Product Developer, Service Assurance Manager, Project Manager, Application Support Manager, and so on.

  • Who should do this course?

    The target group of the ITSM Certificate includes, but is not restricted to:

    • IT Service operational staff
    • Supervisors
    • Managers
    • Senior consultants and
    • Auditors
  • Why choose e-Training Institution for your training?
    1.  Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate in first attempt
    4. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    5.  Boast of training facilitators who have expert years of experience 
    6. Flexible learning options & affordable prices
    7. Quality training content & certification guaranteed

Exam & Certification

  • How do I become a certified professional?

    There are no prerequisites to appear for the foundation level of this exam. However, basic knowledge of objectives and contents of ISO/IEC 20000 and experience with managing IT systems or auditing an organization for IT service management is desirable.

    Candidates can get certified by appearing for the examination. To appear for the Foundation Bridge Examination in IT Service Management, the candidate must hold an ITIL® Foundation (V2 or V3) certification.


  • How do I enroll for the online training?

    You can enroll for this training through our website. Payment can be made using any of the following options:

    • Visa debit/credit card
    • Master Card
    • PayPal
    • Naira Mastercard

    Once the online payment is done, you will receive an e-mail notification within 24hrs.

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