ITIL Intermediate SS Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52194-ISS

Regular Price: ₦45,000.00

Special Price ₦35,000.00


The Service Strategy (SS) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of designing, developing, and implementing service provider strategy that aligns to the organizational strategy.

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Details

Key Features

  • a

    12 Hrs of High Quality e-Learning content

  • a

    10 Chapter-end Quizzes

  • a

    Highest Pass-rate

  • a

    Courseware Approved by APMG, CSME

  • a

    Course Access Validity - 90 Days

  • a

    30 PDUs offered

  • a

    2 ITIL Intermediate SS Sample Test Papers

  • a

    Course Completion Certificate

 

Course Preview

ITIL® Intermediate SS
  • What is this course about?

    The Service Strategy (SS) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of designing, developing and implementing service provider strategy that aligns to the organizational strategy.

    Our training for the ITIL® Intermediate SS Module includes both online and classroom training. The courseware has been approved by APMG and CSME it also includes quizzes and sample test papers.

    The SS module focuses on the importance of the service strategy within the IT service lifecycle enables candidates to identify the risks and success factors of IT services. Expand your market reach by gaining extensive knowledge from the e-Training Institute’s ITIL® Intermediate SS Training.

  • Why is the certification most sought-after?

    Currently in its third version, ITIL® is the world’s most widely-used IT service management framework and is based on global best practices in IT service management.

    ITIL® qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL® training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL® has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles.

    The ITIL® Intermediate Service Strategy qualification is one of the most in-demand intermediate level qualifications and is recognized globally. This module is worth three credits among the 17 credits required to qualify for the Managing Across the Lifecycle module.

  • What learning benefits do you get from ETI?

    At the end of e-Training Institute’s training in ITIL® Intermediate SS training, you will be able to:

    • Understand the purpose, principles and processes in service strategy
    • Explain governance in terms of service strategy
    • Identify how to organize for service strategy
    • Define the technological considerations in service strategy
    • Explain the implementation of service strategy
    • Identify challenges, critical success factors and risks
  • What are the career benefits of this course?
    An ITIL® certifications helps IT professionals add weight to their profile and earn typically 40% more compared to their non-certified peers.

    The SS module of the ITIL® Intermediate Level enables candidates to:

    • Understand the importance of adopting service strategy techniques and principles
    • Identify how to ensure that IT teams are aligned to the overall business strategy
    • Understand how better communication can lead to smooth and swift development of new or updated products or services

    The ITIL® Service Strategy qualification demonstrates the IT professional’s understanding of the interaction between their work roles in general and the IT aspect of their roles. It also demonstrates the professional’s ability to apply ITIL® best practice framework to improve their efficiency.

    The value of ITIL® has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles. 

  • Who should do this course?

    The ITIL® Intermediate Service Strategy qualification is best suited for professionals working in IT management, IT Finance Management and Supplier Relationship Management. Some of the roles of those who can take this qualification include:

    • Chief information officers (CIOs)
    • Chief technology officers (CTOs)
    • Service designers
    • IT architects
    • IT planners
    • IT consultants
    • IT audit managers
    • IT security managers

    It can also be taken by:

    • ITSM® (IT Service Management) trainers
    • IT professionals associated with strategic planning, execution and control within a service setting
    • ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL® and
    • Individuals requiring an in-depth knowledge of the ITIL® service strategy as part of the ITIL® Service Lifecycle.

    The SS module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.

  • Why e-Training Institute?
    1. Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    4.  Boast of training facilitators who have expert years of experience 
    5. Flexible learning options & affordable prices
    6. Quality training content & certification guaranteed
    7. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate at first attempt

Exam & Certification

  • How do I get certified in ITIL® Intermediate SS qualification?

    The Service Strategy qualification can only be taken as part of an accredited training course. To be eligible for the ITIL Intermediate Module – Service Strategy qualification, the following requirements have to be met:

    • A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution)
    • ITIL Foundation Certificate in IT Service Management

    Two years of experience in the field of IT is highly desirable. Candidates should also spend some time reviewing the syllabus and the ITIL Service Strategy publication to prepare for the exam. The SS module can be followed up by the ITIL® Intermediate Service Offerings and Agreements (SOA) module for a better and detailed understanding of the processes.

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