ITIL Intermediate SO Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52200-ISO

Regular Price: ₦45,000.00

Special Price ₦35,000.00


The Service Operation (SO) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The SO module focuses on coordination of the activities involved during service strategy design and transition phase.

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Details

Key Features

  • a

    9 Hrs of High Quality e-Learning content

  • a

    30 PDUs offered

  • a

    Highest Pass rate

  • a

    Course-ware Approved by APMG

  • a

    ITIL® Intermediate SO Exam Fee Included

  • a

    Course Access Validity - 90 Days

  • a

    10 Chapter-End Quizzes

  • a

    2 ITIL Intermediate SO Sample Test Papers

  • a

    Course Completion Certificate

 
ITIL Intermediate SO
  • What is this course about?

    The Service Operation (SO) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The SO module focuses on coordination of the activities involved during service strategy design and transition phase. This certification is aimed at the professionals involved in management of Service Operations.

    ETI ITIL® Intermediate SO certification training includes both online and classroom training that allows candidates to prepare for the ITIL® SO exam in the comfort of their own place and/or in a Classroom learning environment.

  • Why is the certification most sought-after?

    ITIL® Intermediate SO Certification is an intermediate level certification offered to IT professionals who qualify the ITIL® Service Operation exam. This certification helps professionals in successfully managing the performance of their services and products and also in increasing the quality of IT Service Management.

    ITIL® qualifications set international benchmarks of quality for IT professionals all over the world. The value of ITIL® has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles.

  • What learning benefits do you get from ETI?

    After completing this course, you will be able to:

    • Describe the Service Operation’s purpose, objectives, scope and value to business and the key components of ITIL library
    • Explain the involvement of Service Operation staff within other lifecycle stages
    • Describe the Operational Activities in other Lifecycle Stages
    • Explain how Service Operation (SO) is organized and how its functions are structured
    • List the challenges, critical success factors and risks associated with Service Operations
  • What are the career benefits of this course?

    The demand for certified professionals in the SO module of ITIL® is growing enormously in the global market. Certified professionals can expect different roles such as Service Delivery Manager, Incident Manager, Service Engineer, and Quality Consultant.

    Professionals with ITIL® Intermediate SO Certification earns 40% higher salary as compared to non-certified peers.

  • Who should do this course?

    The target group of the ITIL® Intermediate SO Certificate includes, but is not restricted to:

    • Chief Information Officers (CIOs)
    • Chief Technology Officers (CTOs)
    • Managers
    • Supervisory Staff
    • Team Leaders
    • Service Designers
    • IT Architects
    • IT Planners
    • IT Consultants
    • IT Audit Managers
    • IT Security Managers
  • Why E Training Institute?
    1. Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    4.  Boast of training facilitators who have expert years of experience 
    5. Flexible learning options & affordable prices
    6. Quality training content & certification guaranteed
    7. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate at first attempt

Exam & Certification

  • How do I get certified in ITIL® Intermediate SO qualification?

    To be eligible for the examination leading to the ITIL® SO Certificate, the candidate must fulfill the following requirements:

    • Undertake at least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme
    • A basic IT literacy and around 2 years IT experience are highly desirable
    • Hold the ITIL® Foundation Certificate in IT Service Management (or other appropriate earlier ITIL® and bridge qualifications)
    • It is also recommended that candidates should complete at least 21 hours of personal study by reviewing the syllabus and the ITIL Service Operation publication in preparation for the examination, specifically Chapter 2: Service management as a practice

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