1

ITIL Intermediate RCV Certification Training

  • Status:Available

  • Training Code: ISA-CLT-52296-RCV
₦230,000.00

ITIL® Intermediate Qualification: RCV Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream. It is one of the modules leading to the ITIL® Expert qualification in IT Service Management.

ITIL
- +
OR

Details

Course Description

  • Course overview

    ITIL® Intermediate Qualification: RCV Certificate is a freestanding qualification, and is also part of the ITIL® Intermediate Capability stream. It is one of the modules leading to the ITIL® Expert qualification in IT Service Management.

    The purpose of this course and the associated exam and certificate is to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL® Service Lifecycle core publications. The ITIL® Certificate in RCV is intended to enable candidates to apply RCV for successful planning, testing and implementation of new services meeting organizational and user requirements.

    e-Training Institute offers ITIL® Intermediate RCV certification training that allows candidates to prepare for the ITIL® RCV exam in the comfort of their own place and/or in a Classroom learning environment.

  • Course content summary
    After completing this training, participants will be able to:
    • Describe organizing for Release, Control, and Validation, including roles, responsibilities, activities, and functions to achieve operational excellence
    • Outline how to measure Release, Control, and Validation
    • Define technology and implementation considerations for Release, Control, and Validation
    • List challenges, Critical Success Factors, and risks in Release, Control, and Validation
    • Define terminology related to Release, Control, and Validation
    • Prepare to pass the Release, Control, and Validation certification examination
  • Audience and Prerequisite

    The target group of the ITIL® Intermediate Qualification: Release, Control and Validation Certificate includes, but is not restricted to:

    • Operational staff involved in change management, release and deployment management, service validation and testing, service asset and configuration management, request fulfillment, change evaluation and knowledge management, and who wish to enhance their role-based capabilities.
    • Individuals who have attained the ITIL® Foundation Certificate in IT Service Management and wish to advance to higher level ITIL® certifications.
    • Individuals seeking the ITIL® Expert Certificate in IT Service Management for which this qualification can be one of the prerequisite modules.
    • Individuals seeking progress toward the ITIL® Master Certificate in IT Service Management for which the ITIL® Expert is a prerequisite.

    Required Prerequisites:

    To be eligible for the examination leading to the ITIL® Release, Control and Validation Certificate, the candidate must fulfill the following requirements:

    • Undertake at least 30 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme.
    • 2 to 4 years professional experience working in IT service management is highly desirable
    • Hold the ITIL® Foundation Certificate in IT Service Management (or other appropriate earlier ITIL® and bridge qualifications.)
    • It is also recommended that candidates should complete a minimum of 12 hours of personal study by reviewing the syllabus and the pertinent areas within the ITIL® Service Transition and ITIL® Service Operation core guidance in preparation for the examination, specifically Chapter 2: Service management as a practice.

FAQs

Customer Reviews

Write A Review




Our Location

For further inquiries, to request for in-house training or other reasons best known to you, please reach us by filling the form or via any of the contact details below:

Contact Form

Send an email. All fields with an * are required.

please wait...