ITIL Intermediate OSA Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52193-OSA

Regular Price: ₦45,000.00

Special Price ₦35,000.00


The OSA module is one of the key ITIL® Service Capability modules and allows participants to enhance their ITIL® knowledge and skills enabling them to execute and implement specific ITIL® processes effectively.

ITIL
- +
OR

Details

Key Features

  • a

    10.5 Hrs of High Quality e-Learning Content

  • a

    30 PDUs offered

  • a

    Highest Pass rate

  • a

    Course ware Approved by APMG, CSME, TUV SUD

  • a

    ITIL® Intermediate OSA Exam Fee Included

  • a

    Course Access Validity - 90 Days

  • a

    10 Chapter-end Quizzes

  • a

    2 ITIL Intermediate OSA Sample Test Papers

  • a

    Course Completion Certificate

 

Course Preview

ITIL® Intermediate OSA
  • What is this course about?

    ITIL® Intermediate Operational Support and Analysis (OSA) module is an ITIL® qualification focused on planning, implementation and optimization of OSA processes. The ITIL® Intermediate Qualification: Operational Support and Analysis (OSA) Certificate is a freestanding qualification but is also part of the ITIL® Intermediate Capability stream, and one of the modules that leads to the ITIL® Expert Certificate in IT Service Management.

    ETI ITIL® Intermediate OSA Certification Training enhances ones’ skills to apply core practices to support the service management lifecycle in real-time. The OSA module is one of the key ITIL® Service Capability modules and allows participants to enhance their ITIL® knowledge and skills enabling them to execute and implement specific ITIL® processes effectively.

    ETI offers ITIL® Intermediate OSA certification training that allows candidate’s to prepare for the ITIL® OSA exam in the comfort of their own place and/or in a Classroom learning environment.

  • Why is the certification most sought-after?

    ITIL® Intermediate OSA Certification is an intermediate level of ITIL® certification offered to IT professionals who successfully qualify the ITIL® OSA exam. The ITIL® Intermediate Operational Support and Analysis (OSA) qualification demonstrates the candidate’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes. ITIL® OSA certification establishes a professional’s ability to apply OSA practices in:

    • The resolution and support of the service management lifecycle
    • ITIL® processes and functional areas such as Event management, Incident management, Request fulfillment, and so on.

    According to some of the leading job websites, ITIL® Intermediate OSA Certification is a pre-requisite for many key roles in the IT sector.

    Over a million professionals have reaped the benefits of being certified in the ITIL® OSA module. Also, the global demand for certified professionals is increasing at a faster pace.

    ETI is accredited by APMG and TUV as an ITIL® Foundation and Intermediate Training provider. ETI is also an Accredited Examination Centre (AEC) by APMG, TUV and EXIN.

  • What learning benefits do you get from ETI?

    The ITIL® Certificate in Operational Support and Analysis is intended to enable professionals to apply OSA practices in the resolution and support of the service management lifecycle.

    At the end of  e-Training institute's training in ITIL® Intermediate OSA, you will be able to:

    • Apply OSA practices to enable event, incident, request, problem, access, technical, IT operations and application management.
    • Identify how to manage the everyday operation of IT services
    • Identify improvements to the implementation of ITIL processes to deliver and support customer services
    • Describe the management and resolution of regarding people, relationships, procedures and infrastructure technology to enable high quality and cost effective IT services
    • Identify challenges, critical success factors and risks
  • What are the career benefits of this course?

    e-Training institute's ITIL® Intermediate OSA course provides a complete management-level overview of Operational Support and Analysis, including all its related activities.

    According to some of the leading job websites, ITIL® Intermediate OSA Certification is a pre-requisite for many key roles in the IT sector.

    Certified professionals can get into organizational functions such as Service Desk, Technical Management, IT Operations Management, Application Management and so on. Certified professionals in this field are in high-demand and their job prospects and pay scale grow in keeping with their certification levels. According to recent surveys by payscale.com, the median salary of certified professionals in this field is $86,746.

  • Who should do this course?

    The target group of the ITIL® Intermediate Qualification: Operational Support and Analysis Certificate includes, but is not restricted to IT professionals, business managers, and business process owners. Roles that are best suited for this configuration are Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager and Network Support.

  • Why e-Training Institute?
    1. Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    4. Boast of training facilitators who have expert years of experience 
    5. Flexible learning options & affordable prices
    6. Quality training content & certification guaranteed
    7. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate at first attempt

Exam & Certification

  • How do I become Certified in ITIL Intermediate OSA?

    ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capabilities modules. The exam fee for ITIL Intermediate exam is different as per governing bodies.

  • What are the prerequisites for the certification?

    To attend the ITIL Intermediate OSA certification exam, one has to undergo training through ATOs like Simplilearn and also be an ITIL Foundation certified.

FAQs

  • How do I enroll for the online training?

    You can enroll for this training through our website. Payment can be made using any of the following options:

    • Visa debit/credit card
    • Master Card
    • PayPal
    • Naira Mastercard

    Once the online payment is done, you will receive an e-mail notification within 24hrs.

  • What will I get along with this training?

    You will have access to the online e-learning and practice tests along with the training.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.

  • Do you provide money back guarantee for the training programs?

    Yes, we do provide money back guarantee for some of our training programs. You can contact support@eti.ng for more information.

  • Where and how can I access the e-learning content? Are there any limitations?

    Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

  • I am not able to access the online course. Whom should I contact for a solution?

    Please send an email to support@eti.ng. You can also chat with us to get an instant solution.

  • Customer Reviews

    Write A Review




    Our Location

    For further inquiries, to request for in-house training or other reasons best known to you, please reach us by filling the form or via any of the contact details below:

    Contact Form

    Send an email. All fields with an * are required.

    People that took this training also did

    Related Courses & Trainings

    please wait...