ITIL Intermediate ST Certification Training

  • Status:Available

  • Training Code: ISA-OLT-52199-IST

Regular Price: ₦45,000.00

Special Price ₦35,000.00


The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of process elements, practice components, and management techniques to build, test and implement products and services.

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Details

Key Features

  • a

    9.5 Hrs of High Quality e-Learning content

  • a

    10 Chapter-end Quizzes

  • a

    Highest Pass rate

  • a

    Course-ware Approved by APMG, CSME

  • a

    Course Access Validity - 90 Days

  • a

    30 PDUs offered

  • a

    2 ITIL Intermediate ST Sample Test Papers

  • a

    Course Completion Certificate

 

Course Preview

ITIL® Intermediate ST
  • What is this course about?

    The Service Transition (ST) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The certification demonstrates the candidate’s knowledge of process elements, practice components, and management techniques to build, test and implement products and services.

    Our training programme for the ITIL® Intermediate ST Module includes both online and classroom training. The courseware has been approved by APMG and CSME and includes quizzes and sample test papers.

    The ST module is focused on equipping professionals with the knowledge of best practices required for implementing change decided upon during the Service Strategy and Service Design stages of the ITIL® Service Lifecycle.

  • Why is the certification most sought-after?

    Currently in its third version, ITIL® is the world’s most widely-used IT service management framework and is based on global best practices in IT service management.

    ITIL® qualifications set international benchmarks of quality for IT professionals all over the world. Professionals taking up ITIL® training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The value of ITIL® has increased sharply in recent years and an ITIL® certification is fast becoming an entry requirement for a majority of IT-based roles.

    The ITIL® Intermediate Service Transition module is worth three credits among the 17 credits required to qualify for the Managing Across the Lifecycle module. The demand for certified professionals in this module is increasing at a faster pace and there are more than 10,000 certified professionals, across the world.

  • What learning benefits do you get from ETI?

    At the end of ETI’s training in ITIL® Intermediate ST training, you will be able to:

    • Describe the purpose, principles and processes in service transition
    • Identify how to manage people through service transitions
    • Identify how to organize for service transition
    • Define the technological considerations in service transition
    • Identify how to implement and improve service transition
    • Identify challenges, critical success factors and risks
  • What are the career benefits of this course?

    An ITIL® certifications helps IT professionals add weight to their profile, and typically 40% more compared to their non-certified peers. The ST module of the ITIL® Intermediate Level enables candidates to:

      • Understand how to plan and manage the transition to using new or revised resources
      • Understand and manage changes to IT services in line with business strategy and customer expectations
      • Identify the role of service transition in flexible change management and improvement of service delivery

    The ITIL® Service Transition qualification demonstrates the IT professional’s understanding of how service transition can be applied to other stages of the IT Service lifecycle and have an impact on decisions taken during service strategy and service operations.

  • Who should do this course?

    The ITIL® Intermediate Service Transition qualification is suited for areas such as Configuration Management or Change Management. In the organization, this qualification can be taken up by:

    • IT professionals
    • Chief Information Officers (CIOs)
    • Chief Technology Officers (CTOs)
    • Service Designers
    • IT Architects
    • IT Planners
    • IT Consultants
    • IT Audit Managers
    • IT Security Managers

    It can also be taken by:

    • ITSM® (IT Service Management) trainers,
    • IT professionals associated with a service transition environment,
    • ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
    • Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.

    The ST module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.

  • Why E Training Institute?
    1. Trusted by companies as their learning provider for career growth and training
    2. Trusted by Nigeria’s biggest companies as their learning provider for career growth & training
    3. Accredited, Approved and Recognized as a training institute, partner, education provider and examination center in Nigeria
    4.  Boast of training facilitators who have expert years of experience 
    5. Flexible learning options & affordable prices
    6. Quality training content & certification guaranteed
    7. All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate at first attempt

Exam & Certification

  • How do I get certified in ITIL® Intermediate ST qualification?

    The Service Transition qualification can only be taken as part of an accredited training course. To be eligible for the ITIL® Intermediate Module – Service Transition qualification, the following requirements have to be met:

      • A minimum 21 hours of instruction with an Accredited Training Organization (or an accredited e-learning solution).
      • ITIL Foundation Certificate in IT Service Management.

    Two years of experience in the field of IT is highly desirable. Candidates should also spend some time reviewing the syllabus and the ITIL® Service Transition publication to prepare for the exam.

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